Access Forbidden Bug?
  • i'm browsing gelbooru daily as usual. until suddenly, as i browse some pictures, i was given an "access forbidden" on a lot of loads. this seems abnormal.

    it also tried loading an webm file. it would completely load and then say "cannot download file." restarting the app and load that same webm on gelbooru just doesn't load anymore.

    i typically would restart the app to fix the "access forbidden" portion but it was a temporary fix...

    i'm using iOS 9.3, current app ver 1.5.7
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  • Thanks for reporting it.

    I'm getting similar reports on Twitter. None of them mention the version of the app they are using, so right now we can't really tell what could be causing the issue. I cannot reproduce it myself either, but I'm trying on iOS 10, maybe is related to this.

    Did you tried using another server?

  • Getting the same error on gelbooru. App version 1.5.7, iOS version 10.1.1. Seems to only happen on gelbooru, haven't got the error on danbooru. Tried using both logged in and logged off gelbooru but they both have the same error. Happens on every couple of images.
  • I was able to reproduce the same problem too. As @septers mentions, it happens on some posts. We still don't know the reason, but we already looking into it.

    Nobody has reported the problem on the Android version, so maybe this only is affecting the iOS version.

    If anyone on Android is having the same issue please let me know.
  • I cannot reproduce this problem since yesterday. I keep trying using both the release and the development versions of the iOS app. I believe it was just a temporally issue on the server side.

    It would be great if anybody can confirm this isn't happening anymore.

    Another user reported that it wasn't possible to add the site using his credentials, but we couldn't reproduce it that either.

    The next update for iOS was supposed to be submitted this week, but we are delaying a little bit to keep testing this, at least for a couple more days.
  • Sorry for the late reply. Everything looks good, no problems on my end anymore.
  • I get some of the issues, but to me, it all seems random. Then again, it mostly happens with videos.
  • Having this problem with all Gelbooru content, despite being logged in. Using version 1.5.8 of the app on iOS 10.3.2.
  • Well, it looks like this problem started to happened again since yesterday, or at least a very similar one.

    Something must have changed on the server side, I'm sure it was working fine this Saturday since I was looking into another issue reported recently.

    While testing yesterday, I did found a pattern:

    1. Only happens on the iOS app, the Android version seem to be working fine.
    2. Thumbnails will load fine
    3. Only preloaded post will load fine
    4. It will always happen on every post while using mobile data (because preload is disabled)
    5. It will always happen on all webm/mp4 videos (because videos aren't preloaded)

    It could be that some of the request aren't correctly configured. Anyway, we are already looking into it, I'll post here once we have more information to share.
  • We have a solution for this issue. We are currently testing it to be sure the new change won't break compatibility with other sites.

    With some luck we may be able to publish the update at the end of the week, or early next week.

  • It looks like this bug is no longer happening, I couldn't reproduce it anymore on the release version today.

    Regardless of this, the update should reduce the possibility of this happening again.

    The update also includes other fixes and an small new feature.
  • I would like to say that this bug happens in the Android version, too.
  • As Konpon mentioned, it does happen on Android phones too. The thumbnails are generated, but do not show the full resolution of the pics when clicked. Using the latest app version on Android 7.1.1
  • I couldn't reproduce this problem on the Android version last week, but we will review it again. If the problem is only for certain posts, there is a chance that the issue is related but not exactly the same.

    We already started to work on update for Android version. We haven't updated in a while, and we need to make other changes too, so it will take some extra time to get an update.

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